We deliver vocational education and training, focused on workplace-specific skills and knowledge.

We offer courses and qualifications that meet the high standards underpinned by the Australian Qualifications Framework and regulated by the Australian Skills Quality Authority (ASQA). First Intervention provides you with the confidence of studying at a compliant institution who focuses on training you in relevant skills-based knowledge and providing the opportunity to receive a recognised qualification.

Our Mission

Our mission is to provide high quality vocational education to workplaces and individuals alike, which focus on relevant skills and build confidence so you and your people can perform at their peak.

Our Aim

Our aim is to deliver our services in an innovative, flexible, enjoyable and cost-effective way that adapts to the demanding needs and challenges of organisations and individuals.

Our Training

Our training is delivered by qualified professionals who excel in their fields of expertise, ensuring that we deliver the highest standards of knowledge and skills supported by up-to-date industry practice and protocols.

Our Scope of Registration

As a Registered Training Organisation (RTO), First Intervention is approved to deliver a range of courses which are outlined on the National database for Vocational Education and Training in Australia.

Click to view our RTO details and ASQA Certificate of Registration.

All accredited short courses (often called units of competency) we offer as outlined under our Scope of Registration, contribute to a Nationally Recognised Training Qualification, compliant with the Australian Qualifications Framework (AQF).

All short courses, Certificate III and Diploma qualifications that are accredited and listed on our Site, show the below logos to recognise this national registration and compliance.

We also offer a number of Non-Accredited courses

Non-accredited units do not attract a credit towards any nationally recognised training qualification. However our training may provide an opportunity for professional development for those studying Early Childhood Education and Care by increasing skills, knowledge and application in the work or home environment.

Our Governance

As a premium provider of vocational education training programs, First Intervention is committed to maintaining a robust corporate governance structure and strives to ensure that our programs are compliant from an audit prospective and provide equal access and equity to all participants.  We also ensure that we protect and promote confidentiality at all times.

We recognise that our ongoing success depends upon our commitment to ethical and compliant practices and values. Click on the links below to obtain additional information on some of our key policies:

As with all Registered Training Organisation’s (RTO’s), ASQA monitors our courses and training to ensure they comply with the required national quality standards. A copy of ASQA’s prior reports can be found here:

Our Training Philosophy

Our training is delivered by qualified professionals who excel in their fields of expertise, ensuring that we are providing you with the highest standards of knowledge and skills supported with up-to-date and relevant industry practices and protocols.

First Intervention delivers courses at a time and location to suit your needs. Specific or continuing education programs can also be developed to meet the operational requirements of your organisation.

First Intervention’s training is conducted with leading edge equipment and delivered utilising technology such as computer simulation manikins.  Flexible learning modes incorporate the use of workbooks and e-learning activities, giving the learner a wider access to course resources and assessment activities. Practical skills sessions are incorporated where appropriate to enhance learner outcomes.

General Enquiries

+61 3 9376 7900

+61 3 9376 4900

First Intervention Pty Ltd

25 Silicon Place, Tullamarine,

Victoria 3043 Australia

RTO ID: 20946