Course Description

The Victorian Government, with the Commonwealth Government, is responding to the coronavirus(COVID-19) pandemic by fully funding Infection Control Skill Sets for Victorians. This short course will help workers ensure their workplaces are safe for themselves and the community and stop the spread of COVID-19. 

The Infection Control Skill Set course will provide you with a set of skills that will enable you to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and responding to infection risks in organisations operating in any retail setting – which includes anyone working with customers! You do not have to be employed to study this skill set as the Government changed the rules recently to allow anyone residing in Victoria to study this course.

After completion of the training, you will be able to confidently 

  • Follow standard and additional precautions for infection prevention and control
  • Identify infection hazards and assess risks
  • Follow procedures for managing risks associated with specific hazards

You will learn a range of skills, including:

  • Hand hygiene practices
  • Effective surface cleaning
  • Use of personal protective equipment
  • Disposal of contaminated waste
  • Hazard identification, control and reporting
  • Appropriate protocols and responses in the event of an incident
  • Knowledge regarding the basis of infection and transmission

Want to Enrol in this free training? CLICK HERE & ENROL We will contact you via email once we receive your online enrolment form with instructions on accessing your skill set course.

Entry Requirements

  • Any person who is eligible to work or volunteer in Australia, irrespective of their citizenship or residency status, can undertake this nationally accredited skill set.
  • You must not have already completed this Skill Set or any other accredited Infection Control Skill Sets with another educational provider
  • You must be a Victorian resident to be eligible for free study

Study Requirements

There are 3 modules in the HLTSS00065 – Infection control Skill Set (Retail) course – we provide you with access to our online classroom MOODLE where the course material is housed.


  1. Quiz – consisting of a series of questions.
  2. Project – complete an online infection control training short course
  3. Practical demonstration – done in your workplace.

Part 1 – This task requires you to demonstrate certain skills in front of your workplace manager.

  • They must then sign off your workplace demonstration & observation checklist form to verify they have seen you complete the tasks on 3 separate occasions.
  • Your workplace manager may be contacted by our assessor throughout your study period to discuss your course progress.

Part 2 – This task is to be demonstrated and recorded via your smartphone or a computer equipped with a camera and microphone.

  • On 5 different occasions, you will need to video yourself demonstrating your skills and knowledge according to your workplace policies and procedures, in hand hygiene, hand care procedures, personal protective equipment, respiratory hygiene, and cough etiquette, environmental cleaning procedures, and identifying infection hazards, and assess risks.
  • Your videos are to be 1‐3 minutes in length.
  • Your uploaded assessments are marked by our trainer in Moodle, feedback is provided by the trainer after marking if you have not submitted your work correctly or if you need to re-submit your work.
  • You will have a maximum of 4 weeks to complete this short accredited course and upload all of the required assessment evidence into Moodle.
  • You will need internet access, a computer or laptop, and video recording capability on a tablet or smart phone device and be able to upload the videos into Moodle.
  • Students have access to our Moodle Student Support help desk for assistance with navigating Moodle – although the course is very easy to work through.

A statement of attainment will be issued when you successfully complete the course.

All units outlined here contribute to a Nationally Recognised Training Qualification which is recognised within the Australian Qualifications Framework.