Patient Transport / Pre-Hospital Care

In accordance with industry protocols, you will provide appropriate patient assessment and be able to follow procedures for the safe removal of patients for transport through either a pre-arranged or booked transport service.

Once qualified, opportunities exist within State/Territory Ambulance authorities, non-emergency transport companies and private organisations who provide emergency and non-emergency patient care and transport services.

Our nationally accredited course is designed and delivered by Health Professionals who have extensive industry experience within various public and private organisations throughout Australia.

We deliver critical theoretical knowledge components, supported by comprehensive competency based practical skills and assessments. Our course design is continually reviewed to meet the changing needs of the industry and incorporate the latest developments in pre-hospital care, including alignment to current Australian Resuscitation Council Guidelines and common ambulance practices.

Blended training methods provide a more streamlined approach for the active learner and also compliment those who are transitioning from one profession to another.

If you would like to apply to enrol in the Certificate III in Non-Emergency Patient Transport qualification, email and advise us that you want to apply to enrol in this course.  We will then email you the application forms.

Alternatively you can Contact Us directly – we are here to help.

Entry Requirements

To qualify for admission to the course, applicants are required to demonstrate that they:

  • Are capable of successfully completing the course within the specified timeframes
  • Hold a current full, unrestricted Australian State or Territory Drivers Licence
  • Have successfully completed a Police Check (name only) and Working with Children Check (Volunteer Card) and
  • Have no known physical restrictions which would impair their ability to fulfil the inherent requirements of the role

Please Note: the applicant is responsible for all costs incurred in providing the required information for entry into the course.

If you’re thinking about studying, we offer a Skills Recognition Pathway aimed at evaluating your options and entitlements to apply for Recognition of Prior Learning (RPL), Credit Transfer (CT), National Recognition (NR) or Recognition of Current Competency (RCC).

You may be able to reduce the time it takes to get your qualification based on the skills and knowledge you’ve gained through work and life experiences.

All applicants need to complete a Pre-Training interview to discuss suitability to the Course and any RPL arrangements prior to acceptance of an Enrolment application.

Click here for Skills Recognition/Subject Exemption information when considering enrolment into this qualification course.

Course Delivery and Duration

This qualification requires students to attend:

– 14 live online classes using ZOOM

– 6 face to face Skill Assessment Sessions at our Tullamarine training venue (held on weekends only)

– 2 consecutive driving days at our Tullamarine training venue led by our driving instructors (held mid-week)

Course Requirements

13 units of competency are required to complete this qualification, including 8 core units and 5 elective units.

Core Units


Communicate and work in health or community services


Follow safe work practices for direct client care


Comply with infection prevention and control policies and procedures


Recognise healthy body systems


Provide first aid


Transport non-emergency patients under operational conditions


Work with diverse people


Follow procedures for routine safe removal of patient

Elective Units


Interpret and apply medical terminology appropriately


Provide advanced first aid


Provide advanced resuscitation


Work legally and ethically


Manage a routine non-emergency scene


On successful completion of this course you will be awarded the HLT31115 – Certificate III in Non-Emergency Patient Transport which is a nationally recognised qualification.

Students who do not complete all units may be eligible for a Statement of Attainment for the partial completion of units within the Certificate.

IMPORTANT INFORMATION FOR STUDENTS on 23 December 2020, the National Regulator ASQA superseded this qualification nationally and an updated version was released, titled HLT31120 Certificate III in Non-Emergency Patient Transport.

Our HLT3115 Certificate III in Non-Emergency Patient Transport qualification is now officially in a teach out period of 12 months and will be officially superseded on Thursday 23 December 2021 by HLT31120.

Students that are currently enrolled or enrolling into the HLT31115 Certificate III in Non-Emergency Patient Transport and who have not completed their studies by 23/12/2021 shall automatically be transferred over to the new course code/qualification HLT31120. Students need to be aware that this transition will entail additional gap training and assessment in some units of competency and this will be outlined to you in full as the transition date gets closer.

Career Opportunities

Potential job roles in this qualification are:

  • Non-emergency Patient Transport Officer
  • Ambulance Community Officer
  • Private sector Patient Transport Officer

Course Fees & VIC Government Funding

Contact us to discuss your course fees and to find out if you’ll be eligible for Victorian Skills First Government funding for this qualification.


Pathways provide ways into and connections between courses, starting at certificate level and right through to postgraduate study.

The Units of Competency achieved in this qualification may provide credit towards a range of other qualifications at Certificate III level and above, with many students continuing with their Patient Transport/Pre-Hospital Care knowledge and training and moving into more advanced areas of study as a natural progression.

After completing your Certificate III in Non-Emergency Patient Transport, you may be eligible to apply for particular higher education qualifications such as a Diploma of Paramedical Science or an Undergraduate degree of a Bachelor of Health Science (Paramedic).

Refer to our Diploma of Paramedical Science page for more information on the course offered by First Intervention.

Our Trainers

Our training is delivered by qualified health care professionals who excel in their fields of expertise, ensuring that we are providing you with the highest standards of knowledge and skills, supported by up-to-date and relevant industry practices and protocols.

Train with confidence – through our quality program that is both comprehensive and hands-on and focuses on developing your proficiency of skills and knowledge.

All units outlined here contribute to a Nationally Recognised Training Qualification which is recognised within the Australian Qualifications Framework.

You may also be interested in:

if you would like to enrol in an upcoming course.

General Enquiries

+61 3 9376 7900

+61 3 9376 4900

First Intervention Pty Ltd

25 Silicon Place, Tullamarine,

Victoria 3043 Australia

RTO ID: 20946